Privacy Policy
This policy explains how I handle the personal data you send through the site visit request form.
Who processes the data
[Fill in the exact company name, registration number and registered address.] Referred to below as the controller. Contact details are in the Contact section of the site.
What data is collected
- name, phone and, if you provide it, email
- the address for the visit and the district
- project description, approximate dimensions and the budget range you select
- photos of the space, if you choose to attach any
- the date and time of the requested visit
- technical data: a shortened fingerprint of your IP address from which the address itself cannot be recovered, and the time of submission
No data about children, health or other special categories is collected. No tracking cookies are used.
Legal basis and purpose
- to contact you, confirm the time and carry out the visit — processing is necessary to prepare a contract at your request
- to prepare a quote — same basis
- to protect the form from abuse — legitimate interest
- where you have ticked the consent box, that consent covers the processing described here and can be withdrawn at any time
How long data is kept
Requests that do not lead to a contract are kept for up to 12 months and then deleted. Where a contract follows, data required for accounting and tax purposes is kept for the statutory periods. Photos are deleted together with the request.
Who else has access
- the hosting provider whose servers run the site and store the data, within the EU
- the email provider through which new request notifications arrive
- if Telegram notifications are enabled, the content of the request is also sent to Telegram, which means a transfer outside the EU
Your data is never sold or passed to third parties for marketing.
Your rights
You have the right of access, rectification, erasure, restriction of processing, objection to processing based on legitimate interest, and data portability. Write to me and I will respond within one month.
If you believe the processing infringes your rights, you may lodge a complaint with the Bulgarian Commission for Personal Data Protection, 2 Prof. Tsvetan Lazarov Blvd, Sofia 1592, or via kzld.bg.